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Florence's top-rated Professional Plumbing Services company

Expert Plumbing Services from 1st Call Disaster Services

When plumbing problems strike, they often come without warning, and they can cause major damage to your home or business. At 1st Call Disaster Services, we understand that plumbing issues are more than just inconvenient. They can lead to serious water damage, mold growth, and structural complications if not addressed promptly and professionally.

That’s why our plumbing services are designed to be fast, efficient, and backed by years of experience and expertise. Whether you’re dealing with a leaking pipe, a burst water line, or a sewage backup, our licensed and experienced team is just a call away.

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1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.

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Why Trust a Restoration Company for Plumbing Services?

Most people think to call a plumber when there’s a leak, but not every plumber is trained to look beyond the pipes. As a full-service restoration company, 1st Call Disaster Services brings a unique advantage to plumbing jobs: we don’t just fix the problem, we also evaluate and mitigate the damage it causes.

This means you’re getting more than just a plumber. You’re getting a professional team that knows how to:

  • Identify hidden water damage behind walls or under flooring

  • Dry and dehumidify affected areas

  • Prevent mold growth after a leak or backup

  • Restore your property fully after plumbing-related water damage

When you hire us, you’re not just fixing the issue at hand, you are also protecting your home from the long-term effects of water intrusion.

Full-Service Plumbing Solutions

At 1st Call Disaster Services, we offer a wide range of residential and commercial plumbing services. No matter the size of the job, our team approaches each project with precision, urgency, and care.

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Plumbing emergencies don’t wait for business hours, and neither do we. Our team is available 24/7 for a rapid response. From burst pipes to flooded basements, we’re ready to handle it all. We arrive fast, assess the damage, and get right to work fixing the issue and preventing further damage.

Common emergency services include:

  • Pipe bursts and leaks

  • Overflowing toilets

  • Water heater failures

  • Sump pump malfunctions

  • Sewer line backups

Damage from Frozen Pipes

Clogged drains and sewer backups can lead to more than just unpleasant odors. They can create serious health hazards. We provide complete drain cleaning, sewer line repair, and sewage cleanup to keep your plumbing system safe and functional.

Our services include:

  • Drain snaking and hydro jetting

     

  • Sewer camera inspections

     

  • Root intrusion removal

     

  • Sewer pipe repair or replacement

     

Safe and sanitary sewage extraction

Not all leaks are obvious. Many water leaks can go undetected until they’ve already caused damage to your home. Our trained technicians use advanced leak detection equipment to locate and fix water leaks quickly, whether they’re in your walls, under your slab, or around your fixtures and appliances.

Early leak detection not only saves money on repairs but also helps prevent mold growth, structural weakening, and wasted water.

A malfunctioning water heater can disrupt your entire day and potentially cause water damage if it leaks. We provide expert plumbing services that can fix your water heater issues in a jiffy. Whether you’re dealing with low hot water pressure, inconsistent temperatures, or a leaky tank, we’ll get your system back in working order fast.

We service both tank and tankless water heaters and can help you select energy-efficient upgrades for your home or business.

From toilets and sinks to garbage disposals and dishwashers, we handle it all. If you need a new plumbing fixture installed or an old one replaced, we’ve got the tools and experience to get the job done right. We ensure everything is hooked up properly to avoid future leaks and performance issues.

Water Damage and Plumbing: The Hidden Costs

One of the biggest risks of an unresolved plumbing issue is water damage. Even a small leak can quickly lead to major problems like:

  • Mold and mildew growth

  • Rotting wood and drywall

  • Damaged flooring or carpet

  • Foundation issues

That’s why our plumbing services go hand-in-hand with our water damage restoration expertise. We go beyond addressing the leak, we’ll assess the surrounding area for hidden moisture and restore any damage that’s already occurred.

Learn more about our process

Our Plumbing Service Process

When you call 1st Call Disaster Services for plumbing help, here’s what you can expect:

Step 1: Rapid Response

We arrive quickly, especially in emergency situations. Our trucks are fully stocked so we can begin repairs right away.

Step 2: Inspection and Diagnosis

We perform a full inspection of the affected area to identify the root cause of the problem and any resulting damage.

Step 3: Plumbing Repairs

Our licensed plumbers fix the issue using high-quality parts and materials. We make sure everything is up to code and leak-free.

Step 4: Water Damage Restoration (If Needed)

If the plumbing problem has caused water damage, our restoration team will step in to dry, dehumidify, sanitize, and repair the affected area.

Step 5: Final Inspection and Peace of Mind

We don’t leave until you’re satisfied. Every job ends with a final walkthrough to ensure everything is working perfectly.

Why Customers Choose 1st Call Disaster Services

Here’s what sets our plumbing services apart from traditional plumbers:

  • 24/7 emergency service – Day or night, we’re ready.

  • Licensed and insured – All of our plumbers are certified and background-checked.

  • Restoration experts – We see the big picture and fix the problem and the damage.

  • Advanced technology – From leak detection to moisture mapping, we use the best tools available.

  • One call does it all – No need to hire separate contractors for plumbing and restoration.

Whether it’s a single pipe or a full plumbing system overhaul, 1st Call Disaster Services is your reliable, one-stop solution.

Plumbing and Restoration Work Together

It’s easy to underestimate how much damage water can cause until you’re ankle-deep in it. Our plumbing services are designed to help you avoid those scenarios entirely—but if damage has already occurred, our restoration team is ready to step in and make it right.

By combining expert plumbing with comprehensive restoration, we save our customers time, money, and a whole lot of stress. With 1st Call, your property is in good hands, from the first drip to full recovery.

Frequently Asked Questions

What plumbing problems can lead to water damage?
Common issues include burst pipes, leaking water heaters, toilet overflows, and clogged sewer lines. These problems can cause standing water, leading to mold, mildew, and structural damage if not addressed quickly.

How fast can your team respond to a plumbing emergency?
We offer 24/7 emergency plumbing services and strive to arrive on-site as quickly as possible.

Can you repair water damage caused by a plumbing issue?
Yes! That’s one of the benefits of working with a restoration company. We’ll handle both the plumbing repair and the water damage restoration.

What should I do if I discover a leak?
Turn off the main water supply to your home and call us immediately. Do not attempt to repair it yourself unless you’re trained, as this can sometimes make the issue worse.

How do I know if I have a hidden leak?
Signs of a hidden leak include musty odors, unexplained increases in your water bill, wet spots on walls or ceilings, and the sound of running water when no fixtures are on.

Why choose 1st Call Disaster Services over a typical plumber?
Because we offer more than just plumbing—we offer peace of mind. With combined expertise in plumbing and restoration, we’re your full-service partner in keeping your home or business safe and sound.

Need Plumbing Help? Make Your First Call the Right One.

Whether you’re facing a minor plumbing hiccup or a full-blown emergency, 1st Call Disaster Services has the tools, talent, and experience to fix it fast—and fix it right. Our comprehensive approach to plumbing and restoration means you don’t have to juggle multiple contractors or worry about hidden damage being overlooked.

Call us today for plumbing services you can trust—because when disaster strikes, we’re the first call you should make.

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Ben Lanich profile picture
Ben Lanich
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1st Call Disaster Services answered the call at our home Memorial Day weekend. A faulty water supply line soaked our basement living space and jeopardized all contents in it. After reaching out to 1st Call on a Saturday they had Clint dispatched within the hour. Clint was on time, thorough and clean. He got our basement dried out in quick order. Very happy with their work and timelessness.
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Chelsea Isfort profile picture
Chelsea Isfort
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What started as a nightmare quickly turned into a smooth, speedy recovery thanks Clint and Jonah! The water damage inside my home was extremely overwhelming, but from the time I called them it has been taken with such care! Physically and mentally, knowing these gentlemen cared so deeply for the work they are doing. Between communication, the work put into the job, and compassion I was in good hands! I cannot thank them enough, please be sure to call or refer 1st call disaster services if a Tragedy happens to you or someone you know.
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Kellea Alleman profile picture
Kellea Alleman
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Fast, kind, great service. Thank you, Jonah, Clint, AJ, Brennan.
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Sheila Creasman profile picture
Sheila Creasman
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Johah, AJ, Brennan and Clint were professional and responsive. I would definately recommend them.
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Matthew Kreminski profile picture
Matthew Kreminski
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Recently my upstairs shower decided to start leaking through the floor and into my downstairs office. AJ, Jonah, Clint, and Brendan were quick on the scene to get my problem resolved. The crew was timely, communicative, knowledgeable, and extremely professional. I would recommend them to anyone experience water damage in their home.
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Sharon Broach profile picture
Sharon Broach
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AJ BRENNAN AND CLI T WER WONERFUL
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J W profile picture
J W
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Clint from first call was very friendly and helpful and so was his helpers or coworkers aj and Brendon
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Nathan Finley profile picture
Nathan Finley
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AJ, Brennan, and Clint helped helped me out by taking out water damaged wood and drywall from my basement before the mold could set in. They were professional and got the work done quickly.
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